Membership FAQs

Have questions about CASFAA membership? Click any question below to expand the answer.

Log in to your account on CASFAA.org with your school email and password. (There is a password reset option if needed.) Once logged in, click on the My Profile tab and look for your member status.

If your status does not say Active, or it notes "Your membership will expire at 11:59 PM EST on Jan 31," click the Renew Now button to renew.

** For Institutional members, the Renew Now button will display for the Key Contact only.

If you see either of these errors, you are likely not listed as the Key Contact for your institution:

“You are not eligible to take this form. If you feel like this is in error, please contact your administrator for help.”
“The form you requested is invalid.”

Unless otherwise requested, key contacts were defaulted to Directors listed in the membership database. Once logged in, the key contact can update to another key contact. If you are having trouble making this change, complete this form for assistance.

The membership year aligns with the calendar year. Renewal fees are due annually by January 31. To allow for processing time, membership will expire on March 31.

CASFAA moved to an Institutional Membership option in 2021 after surveying the membership. The response was overwhelmingly in favor, and a Bylaw Change was made to allow for this new membership type.

Individual membership: $75 per member

Institutional / Organizational membership: $300 per institution. Institutions with four (4) or more members would benefit most from this option.

To move from 1–3 individual members to an Institutional Membership, contact Electronic Initiatives Chair Daniel Reed at [email protected].

New members wishing to start with Institutional Membership can complete the membership application here.

Voting is granted to Active members. Each staff member listed within an Institution is considered an Active member, so each individual would have a vote.

Per CASFAA's Bylaws (Article IV — Membership):

Active membership is limited to persons engaged in any aspect of the operation of student financial aid at a postsecondary institution in California, including the California Student Aid Commission and the Region IX Office of the U.S. Department of Education. Active members may vote and hold office on the Executive Council.

Associate membership includes representatives of other educational institutions, government agencies, and individuals with a professional interest in financial aid matters outside California. Associate members have all rights and privileges except the right to vote or hold office on the Executive Council.

Institutional Membership is designed for Active members; each staff profile included is considered an Active member. Similarly, Associate members can have Organizational Membership, with each profile considered an Associate member.

Individual members can update their account at any time through casfaa.org. Individual memberships transfer with the individual; Institutional Memberships do not.

For Institutional Membership, the Key Contact is responsible for keeping the staff listing updated via CASFAA.org.

The Key Contact (generally the Director of Financial Aid, but not always) can update your school's roster at any time via CASFAA.org:

  1. Log in and click My Profile
  2. Click the My Organization tab
  3. Click the Org Members tab to view your current roster
  4. Add, update, or remove profiles as needed

If this isn't working, complete this form for assistance.

Make sure all required fields are filled in. For Institutional / Organizational memberships, each individual linked to the institution must have complete information — expand every profile to check for missing fields before submitting.

Credit card is CASFAA's preferred payment method. Payment by check incurs a $10 processing fee.


Still have questions? Contact us at [email protected].